terms & conditions
Last Updated: August 12, 2026
Welcome to Square Grouper Logistics LLC. These Terms & Conditions (“Terms”) govern your use of squaregrouperlogistics.com, your submission of quote requests, and any vehicle transportation brokerage services arranged by Square Grouper Logistics LLC (“Square Grouper Logistics,” “we,” “our,” or “us”).
By using our website, requesting a quote, booking transportation, or otherwise using our services, you acknowledge that you have read, understood, and agree to these Terms.
1. Our Services
Square Grouper Logistics LLC is an auto transportation broker. We arrange vehicle transportation services between customers and independent authorized motor carriers.
Square Grouper Logistics does not generally take possession of, operate the equipment transporting, or physically transport customer vehicles. The motor carrier assigned to a shipment is responsible for physically picking up, transporting, and delivering the vehicle.
Our role includes coordinating transportation, communicating shipment information, assisting with scheduling, and connecting customers with motor carriers capable of completing the requested transportation.
2. Quotes
Customers may request a free auto transport quote through our website, by telephone, or through other available communication methods.
Quotes may be based on factors including:
- Pickup and delivery locations
- Vehicle year, make, and model
- Vehicle size and weight
- Vehicle condition
- Open or enclosed transportation
- Carrier availability
- Requested transportation dates
- Route conditions
- Seasonal demand
- Fuel and operating costs
- Special transportation requirements
Unless expressly stated otherwise, an initial quote does not guarantee carrier availability, pickup or delivery dates, or a final transportation price.
Any final pricing, deposits, brokerage fees, carrier charges, or other amounts applicable to a particular shipment will be communicated as part of the booking process.
3. Booking and Carrier Assignment
A transportation request is not considered fully arranged until the applicable shipment details have been confirmed and a motor carrier has been assigned or other confirmation has been provided by Square Grouper Logistics.
Carrier availability may change based on route, location, vehicle type, weather, market conditions, scheduling, and other circumstances outside our direct control.
Square Grouper Logistics may select or coordinate with an authorized motor carrier that we determine is suitable for the requested transportation.
4. Customer Responsibilities
The customer agrees to provide accurate and complete information regarding the vehicle and shipment.
This includes, when applicable:
- Correct pickup and delivery addresses
- Accurate vehicle year, make, and model
- Vehicle dimensions or modifications when relevant
- Whether the vehicle is operable or inoperable
- Accurate contact information
- Requested pickup and delivery dates
- Information regarding lowered vehicles, oversized tires, roof racks, spoilers, aftermarket equipment, or other modifications
- Any condition that may affect loading, unloading, or transportation
Failure to disclose material information may result in delays, additional charges, carrier refusal, or the need to arrange different transportation equipment.
5. Vehicle Preparation
Customers are responsible for reasonably preparing their vehicle before pickup.
Customers should:
- Remove unnecessary personal belongings
- Remove or secure loose exterior accessories
- Ensure the vehicle is accessible for pickup
- Disable alarms when appropriate
- Provide necessary keys
- Inform us of mechanical problems or special operating procedures
- Check the vehicle for existing damage before transportation
The customer or an authorized representative should be available to inspect the vehicle with the carrier at pickup and delivery whenever reasonably possible.
6. Personal Property
Vehicle transportation services are intended primarily for the transportation of the vehicle itself.
Customers should avoid placing personal belongings, valuables, important documents, medications, cash, jewelry, electronics, or other valuable property inside the vehicle.
Any personal property permitted by a carrier may be subject to that carrier’s policies, weight restrictions, insurance limitations, and applicable law.
Square Grouper Logistics does not guarantee that a carrier will accept a vehicle containing personal property.
7. Pickup and Delivery
Pickup and delivery dates and times are estimates unless expressly confirmed otherwise in writing.
Transportation schedules may be affected by circumstances such as:
- Traffic
- Weather
- Road closures
- Mechanical issues
- Carrier scheduling
- Government inspections
- Pickup or delivery access
- Customer availability
- Other transportation delays
Square Grouper Logistics will make reasonable efforts to coordinate the requested transportation schedule but does not guarantee exact pickup or delivery times unless specifically agreed in writing.
8. Accessibility at Pickup and Delivery
The customer is responsible for ensuring that the pickup and delivery locations can reasonably and safely accommodate a commercial vehicle transporter.
If a carrier cannot safely or legally access the requested location because of narrow streets, low-hanging trees, weight restrictions, residential restrictions, road conditions, or similar limitations, the customer may be required to meet the carrier at a nearby accessible location.
9. Vehicle Inspection and Bill of Lading
The motor carrier may inspect the vehicle at pickup and document its condition on a bill of lading, inspection report, electronic record, or similar transportation document.
The customer or authorized representative should review the vehicle’s documented condition before signing or approving the carrier’s inspection.
At delivery, the customer should inspect the vehicle carefully before signing the final delivery documentation and should document any newly observed damage according to the carrier’s procedures.
10. Vehicle Damage and Claims
The motor carrier physically transporting the vehicle is responsible for the vehicle while providing the transportation to the extent provided by applicable law, the carrier’s transportation agreement, and the applicable bill of lading.
If loss or damage occurs during physical transportation, the customer should notify the carrier and Square Grouper Logistics as soon as reasonably possible and follow the carrier’s claims procedure.
Customers should retain:
- Pickup and delivery inspection documents
- Bill of lading
- Photographs or videos
- Carrier information
- Repair estimates
- Relevant communications
Square Grouper Logistics may assist customers with obtaining carrier information or communicating regarding a claim but does not guarantee the outcome, approval, or payment of any carrier or insurance claim.
Nothing in these Terms is intended to waive any right or remedy that cannot lawfully be waived.
11. Carrier Insurance
Square Grouper Logistics seeks to arrange transportation with properly authorized motor carriers as appropriate for the transportation being arranged.
Insurance coverage, deductibles, exclusions, limitations, and claims procedures may vary by carrier.
Customers who require particular insurance limits or coverage should notify Square Grouper Logistics before booking so that applicable carrier information can be reviewed when available.
12. Payments
Payment terms for a shipment will be provided during the quote or booking process.
Depending on the transaction, amounts may be payable to Square Grouper Logistics, the assigned motor carrier, or both.
The customer agrees to pay all amounts that the customer has accepted in connection with the booked transportation service.
Additional charges may apply when shipment information materially differs from the information originally provided, including undisclosed modifications, vehicle condition, dimensions, location restrictions, or special transportation requirements.
No additional charge will be imposed solely because of a change without disclosure to the customer where disclosure is required.
13. Cancellations and Refunds
Cancellation and refund eligibility may depend on the status of the transportation request, whether a carrier has already been assigned, services already performed, and any cancellation terms disclosed during booking.
Any shipment-specific cancellation fee, deposit treatment, or refund condition will be communicated as part of the applicable booking arrangement.
If the customer wishes to cancel transportation, the customer should contact Square Grouper Logistics as soon as possible.
14. Inoperable and Modified Vehicles
Customers must disclose whether a vehicle is inoperable or has modifications that may affect transportation.
This may include:
- Lowered suspension
- Lift kits
- Oversized wheels or tires
- Modified dimensions
- Non-operational brakes
- Steering problems
- Fluid leaks
- Missing keys
- Vehicles that do not roll, brake, or steer normally
Special equipment or a different carrier may be required, and additional charges may apply if additional services are needed.
15. No Guaranteed Transit Times
Any transit times provided by Square Grouper Logistics are estimates based on expected transportation conditions.
We cannot guarantee that a carrier will arrive or deliver at an exact time because transportation may be affected by circumstances beyond our reasonable control.
Customers should not make travel, flight, lodging, employment, sale, auction, or other arrangements that depend entirely on an estimated vehicle delivery time without accounting for possible delays.
16. Independent Motor Carriers
Motor carriers used to perform transportation services are independent businesses and are not employees of Square Grouper Logistics.
The carrier controls the actual operation of its transportation equipment, drivers, loading procedures, transportation route, and other operational aspects of the physical transportation service, subject to applicable law and contractual requirements.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Square Grouper Logistics will not be responsible for indirect, incidental, special, exemplary, punitive, or consequential damages arising from delays or the use of our brokerage services.
Square Grouper Logistics is not the motor carrier physically transporting the vehicle and does not assume responsibility merely by acting as a broker for acts or omissions that are solely attributable to an independent motor carrier.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
18. Force Majeure and Events Beyond Our Control
Square Grouper Logistics will not be responsible for delays or failures caused by events outside our reasonable control, including severe weather, natural disasters, road closures, accidents, governmental actions, civil emergencies, labor disruptions, carrier equipment failure, or other extraordinary transportation conditions.
We will make reasonable efforts to assist in coordinating the shipment when such circumstances arise.
19. Website Use
You agree to use our website only for lawful purposes.
You may not:
- Attempt to interfere with website security or operation
- Introduce malicious software
- Attempt unauthorized access to our systems
- Submit fraudulent or intentionally misleading information
- Use the website to engage in unlawful conduct
- Copy or exploit website content in violation of applicable intellectual property rights
We may restrict access to the website when reasonably necessary to protect our systems, users, or business.
20. Intellectual Property
Unless otherwise stated, the website design, text, branding, graphics, logos, and other original content appearing on the Square Grouper Logistics website are owned by or licensed to Square Grouper Logistics LLC and are protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit our protected content without authorization.
21. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, payment providers, communication platforms, transportation platforms, or other services.
Square Grouper Logistics does not control third-party websites and is not responsible for their content, privacy practices, availability, or separate terms.
Use of third-party services may be subject to additional terms and policies established by those providers.
22. Privacy
Your use of our website and services is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, and protect personal information submitted through our website and services.
23. Governing Law
These Terms will be governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where federal law or another applicable law controls.
To the extent permitted by applicable law, disputes arising from these Terms or our brokerage services may be brought in a court of competent jurisdiction serving Broward County, Florida.
24. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
25. No Waiver
Failure by Square Grouper Logistics to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
26. Changes to These Terms
We may revise these Terms periodically to reflect changes to our services, business practices, website, or legal requirements.
Updated Terms will be posted on this page with a revised “Last Updated” date.
27. Contact Us
If you have questions regarding these Terms & Conditions, please contact:
Square Grouper Logistics LLC
440 NE 4th Ave, Unit 120
Fort Lauderdale, FL 33301
Phone: (772) 262-8909
USDOT: 7841060
Website: squaregrouperlogistics.com